Terms & Conditions

1. Our Services

AviTech Solutions provides technology, security and digital services for individuals, businesses and organisations.

• IT support and computer services
• Networking and connectivity support
• CCTV and surveillance systems
• Access control and biometric systems
• Time and attendance solutions
• Website and digital business services
• Custom software and digital solutions
• Freelance technical support

2. Quotations and Pricing

Prices displayed on our website are guide prices unless specifically stated otherwise. Final pricing may depend on the scope of work, equipment, materials, travel, hosting, licences, third-party services and project complexity.

A quotation does not automatically create a service agreement until it has been accepted and confirmed.

3. Payments

Payment terms may vary depending on the service or project. Deposits or staged payments may be required before work begins.

Equipment, hardware, licences, hosting, domains and other third-party services may require payment before procurement or activation.

4. Client Responsibilities

Clients are responsible for providing accurate information, access, approvals and materials required for AviTech Solutions to provide the requested service.

• Accurate project requirements
• Required system access or permissions
• Necessary documents and content
• Approval of quotations or project work
• Relevant equipment where required

5. Third-Party Services

Some services may depend on third-party platforms, hosting providers, domain registrars, internet service providers, software vendors and API providers.

AviTech Solutions is not responsible for interruptions, price changes, policy changes or service failures caused by independent third-party providers.

6. Technical Support and Repairs

Technical support and repair services are provided based on the information and equipment available at the time of service.

Clients are encouraged to maintain backups of important files and information before repairs, upgrades or major system modifications.

7. Security Systems

CCTV, access control, biometric and other security systems are designed to support security operations. Their effectiveness may depend on installation quality, power availability, network connectivity, equipment condition and proper maintenance.

AviTech Solutions cannot guarantee the prevention of theft, loss, unauthorised access or other security incidents.

8. Appointments and Consultations

Appointment and quotation requests submitted through our website are subject to review and confirmation. Submitting a request does not guarantee availability for a particular date, time or service.

9. Limitation of Liability

To the extent permitted by applicable law, AviTech Solutions shall not be responsible for indirect or consequential losses resulting from third-party service failures, internet interruptions, hardware failures, data loss or circumstances outside our reasonable control.

10. Digital Access Initiative Contributions

Voluntary financial or equipment contributions intended to support approved technology and digital access initiatives should only be made through verified AviTech Solutions communication or payment channels.

11. Intellectual Property

Website content, branding, graphics and other materials created by AviTech Solutions remain protected by applicable intellectual property rights unless otherwise agreed.

12. Changes to These Terms

AviTech Solutions may update these Terms and Conditions when necessary. The latest version will be published on this page.